About Us

Our Story

Elevate Your Property Returns with Expert Management Solutions

Our story began when Chloe and I have just visited one of our properties that remains unrented for 6 months. As we were walking into the lift discouraged, Chloe looked at me and uttered a word that changes the way we look at properties forever, that word was ‘Airbnb’.

Running a homestay was unchartered territory for us, but soon enough we realized that Airbnb is more about customer satisfaction rather than the property alone. Luckily for us, pleasing customer is an area we have thrived in from our years of experience in the F&B industry.

After hosting hundreds of happy guests and streamlining our processes, our Airbnb was so successful that we started having a really good problem; running out of properties to host our loyal guests. This leads to the birth of CityStays, a platform of partnership between your great properties with our guests. More than just a brand, it’s a guarantee that your guest’s stay in the city will be just like home.

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Simon

CityStays' Founder & Managing Director

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Chloe

CityStays' Founder & Director

Simon

CityStays' Founder & Managing Director

My name is Simon

Our inspirational founder of CityStays, Simon started from humble beginnings. He launched his career at the age of 16 as a salesman selling leather goods. After climbing the corporate ladder, he finally left his position as the Commercial Manager for South East Asia in the Oil and Gas industry to embark on an unfamiliar territory. Which is, as the franchisee of the biggest fast food chain in the world.

If there is one thing that Simon most passionate about, it is customer satisfaction. His experiences in sales and entrepreneurship have taught him that the secret to create a world class service for others lies in the little things. His feel good moment of the day is in the morning where he enjoyed his breakfast with his family.

Chloe

CityStays' Founder & Director

My name is Chloe

Nothing gives Chloe more satisfaction than client’s bright smile after a great stay with CityStays. This has been the driving force behind Chloe’s passion to continuously improve the local hospitality scene in Malaysia. For over 10 years, she has understood the needs and wants from every client while boldly crafting new F&B concepts to be introduced to the local market. ​

When she’s not busy putting smiles on clients’ faces, Chloe submits to her wanderlust, jet setting from country to country, constantly searching for new inspirations to improve guests’ experiences.

Work Stages

4 Simple Steps to start earning your rental income ‘Immediately’

Step 1

Contact Us to Arrange Site Visit

Step 2

Research on Potential Value of your property

Step 3

Get a Business Proposal from our Specialist

Step 4

Sign Up & Immediately see rental start coming in

Occupancy Chart

Average Occupancy Rate

Our property management prowess is evident as we consistently exceed the market rate by 28.2% in average occupancy. Through our strategic management endeavors, we have skillfully empowered property owners to maintain an impressive average occupancy rate of 75%.

100 +

Active Units

100 +

Completed Projects

10000 +

Guests Review

20

Team Members

Our Teams

Meet Over Leadership Team

At CityStays, we are dedicated to providing the most professional and reliable property management services to our clients. Our team of experienced professionals is here to take the stress out of managing your property. We offer a variety of services, from managing day-to-day operations to collecting rent and handling tenant issues.We believe that having a knowledgeable and experienced team on your side can make all the difference in the success of your property. We are committed to helping you maximize the potential of your property and ensure it is a safe and secure environment for your tenants.
Business Development Manager
Site Supervisor (SuperHost)
Administrative